Privacy Policy
How FSG Transport collects, uses, and safeguards information when you contact us, use our services, or communicate with us by SMS.
Last updated: June 24, 2026
1. Introduction
FSG Transport ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information from drivers, owner-operators, clients, applicants, and visitors who use our website, contact forms, email, phone, or SMS/text messaging.
2. Information We Collect
We may collect information you choose to provide, including your name, phone number, email address, company name, equipment type, number of trucks, MC or DOT number, dispatch or lease-on needs, and message details submitted through our website forms, email, phone calls, or text messages.
When you text FSG Transport at (330) 778-8744, we collect your mobile number, message content, and related conversation details so we can respond to your questions or support requests.
3. How We Use Information
We use information to respond to inquiries, provide dispatch, lease-on, back-office, compliance, recruiting, or support information, process requested next steps, maintain communication records, improve our services, and meet legal or operational requirements.
SMS communication is used for direct replies to questions or support requests. We do not send marketing or promotional SMS messages from this texting number.
4. SMS Consent and Opt-Out
By texting us, you may receive replies to your questions or support requests. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of SMS communications. Reply HELP for help.
SMS opt-in data, consent, and text messaging details are not shared with third parties or affiliates for marketing or promotional purposes.
5. How We Share Information
We do not sell, rent, or trade personal information. We may share information with service providers who help us operate our website, communications, forms, recruiting, dispatch, or business systems; when required by law; or when necessary to protect our rights, safety, users, or business operations.
6. Data Security
We use reasonable administrative, technical, and operational safeguards designed to protect information we receive. No method of transmission or storage is guaranteed to be completely secure, but we work to protect information from unauthorized access, misuse, or disclosure.
7. Data Retention
We keep information for as long as reasonably needed to respond to inquiries, provide requested services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate operational needs.
8. Links to Other Websites
Our website may link to third-party websites or forms. Their privacy practices are governed by their own policies, and FSG Transport is not responsible for their content or practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact FSG Transport at Recruiting@fsgtransport.com, call 234-602-8424, or write to P.O. Box 366, Hudson, OH 44236.
