Frequently Asked Questions

Answers about FSG dispatch, lease-on options, freight, lanes, broker setup, paperwork, billing, payment, and getting started.

Driver Questions

Find the answer by topic.

Scan the major questions first, then open the details that matter for your truck, authority, lane preferences, and setup.

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01

Freight, Lanes & Rates

Questions about what FSG hauls, where trucks run, RPM expectations, weekly averages, and fuel surcharge handling.

Q

What kind of freight do you get?

For our trucks we deal mostly with dry loads and general freight, mostly food grade. For clients using our dispatch service, it is your call - what kind of freight do YOU want to haul?

Q

What kinds of lanes?

We run wherever YOU want to. As a general rule we follow the money, based on your profile.

Q

Average RPM?

It follows the money, based on your profile and the lanes you want to run.

Q

Average per week?

Same answer - it follows the money, based on your profile and how you run.

Q

Fuel surcharge?

Currently all fuel charges are built into most of the loads. However, if there is a separate fuel surcharge, you will see 100% of it.

Q

Where do you find your loads - relationships or just load boards?

FSG has relationships directly with brokers, so the team gets first pick of some loads before they hit the general boards. FSG also uses load boards to great advantage with an integrated AI system that helps search multiple boards at once.

02

Pricing, Support & Experience

What FSG costs, who is behind the dispatch support, and why drivers are paying for more than a load-board search.

Q

Help with insurance or registration?

Absolutely. FleetScale Group can help with general liability insurance, bobtail insurance, comp and collision insurance, IFTA filing, KYU setup, and more.

Q

Why 7%? Seems high.

You get what you pay for. FSG is 100% US-based, nothing outsourced, with a system built to do the whole job securely and with your safety in mind.

Q

How long have you been in business?

FSG Transport and FleetScale Group have been in business since January 2026, but the people running it have almost 50 years combined in trucking.

Q

How many trucks do you currently dispatch for?

This number changes all the time, up and down. Each dispatcher handles between 5-8 trucks because of the system FSG has in place.

03

Payment & Getting Started

How drivers and dispatch clients are paid or billed, plus what FSG needs to get the setup moving.

Q

How do you handle payment?

As a leased-on driver, you are paid weekly by direct deposit. Dispatch clients are billed weekly via ACH or credit card.

Q

What do you need from me to get started?

Choose the correct path and start your journey to a better life - less stress, no BS. FSG will walk you through the next documents and setup details.

Ready for the next step?

Choose the path that fits your setup.

Apply to lease on, start dispatch under your own authority, or ask FSG which option makes sense before you fill anything out.

Talk to FSG About Leasing On or Dispatch

Tell FSG what is slowing you down - loads, paperwork, brokers, billing, or dispatch - and a US-based team member will help point you in the right direction.

Direct Contact
234-602-8424 Recruiting@fsgtransport.com P.O. Box 366, Hudson, OH 44236 Sales Hours: Mon-Fri, 9:00 AM-5:00 PM EST
Choose Your Path

Lease on with FSG

Run under a US-based carrier with dispatch coordination, clear communication, and paperwork support.

Apply to Lease On

Keep your own authority

Use FSG for dispatch, broker calls, rate cons, paperwork, billing support, and load planning.

Start Dispatch